No Refund Policy

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All bookings with Bookish Haven LLC are non-refundable.

This applies to both paid-in-full reservations and payment plans, and includes cancellations for any reason (illness, travel issues, emergencies, etc.).

 

We highly recommend purchasing travel insurance to protect your investment.

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Credit

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If you need to cancel, you may receive a credit toward a future BHR retreat based on how far in advance you cancel.

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• 6 or more months before the retreat:
  Receive a credit equal to the amount paid minus the set deposit unless rolled into an upcoming retreat.

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• Between 4 to 6 months before the retreat:
  Receive 50% credit of the amount paid

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• Less than 3 months before the retreat:
  No credit will be issued

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• Credit is based on the amount paid at the time of cancellation, not the total retreat cost.

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• Credit eligibility is determined by the date your cancellation request is received

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• No-shows or failure to attend will not receive credit

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Retreat Modifications & Travel Responsibility Policy

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If Bookish Haven LLC Cancels a retreat

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In the unlikely event that BHR cancels the retreat, attendees will receive a full refund of all payments made, including the non-refundable deposit.

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• Refunds will be issued to the original form of payment within a reasonable processing timeframe.

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• This applies only if the retreat is fully canceled by BHR and will not take place.

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Minimum Attendance Requirement

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Bookish Haven Retreats LLC reserves the right to cancel, modify, or reschedule any retreat if the minimum number of attendees required to operate the retreat is not met.

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In the event of a cancellation due to low enrollment, guests will be offered the option to:

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• Receive a full refund of all payments made, or

• Transfer their reservation to a future retreat (subject to availability)

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Bookish Haven is not responsible for any additional expenses incurred by guests, including but not limited to airfare, transportation, accommodations, or other travel-related costs.

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Venue or Location Changes

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BHR reserves the right to make changes to the retreat venue, property, or location if necessary due to availability, safety concerns, or unforeseen circumstances.

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• If a change is made, the retreat experience, accommodations, and overall value will be maintained as closely as possible.

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• Refunds or credits will not be issued due to venue or location changes.

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Travel Responsibility

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Attendees are fully responsible for arranging and managing their own travel, including:

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• Flights and airfare

• Ground transportation (rental cars, rideshare, etc.)

• Any additional accommodations outside of the retreat

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Bookish Haven Retreats and the host are not responsible for:

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• Flight delays, cancellations, or missed connections

• Travel disruptions of any kind

• Any costs associated with travel changes or cancellations

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Additional Terms & Guest Responsibilities

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Property & Damages

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• Guests are responsible for any damage caused.

• Costs may be charged to the responsible guest or shared if unknown.

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Shared Accommodations

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• This is a shared home, venue or hotel experience.

• Guests must respect others, noise levels, and shared spaces.

• Room assignments are final unless arranged with host

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Check-In & Check-Out

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• Guests must follow provided check-in and check-out times

• Early/late requests are not guaranteed

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Alcohol & Behavior

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• Guests are responsible for their own alcohol consumption

• No illegal substances.

• Unsafe behavior = removal without refund or credit

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Force Majeure

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BHR is not responsible for delays or changes due to events beyond control, including:

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• Weather or natural disasters

• Government restrictions

• Emergencies

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Age Policy

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• Guests must be 18+ unless approved

• No unregistered guests allowed

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Attendance Policy

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No refunds or credits for:

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• Late arrival

• Early departure

• Missed activities

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Communication

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• Guests are responsible for checking updates via email or retreat group chat

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Right to Refuse or Remove

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BHR may remove any guest for unsafe or inappropriate behavior
→ Removal = no refund or credit

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Optional Activities

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• Optional activities are not included in retreat fee unless stated

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• Guests are responsible for their own tickets and expenses for any optional activity

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Food & Dietary Disclaimer

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Only meals specifically listed in the itinerary will be provided. Bookish Fairy Club (BFC) will also provide light snacks and beverages throughout the stay.

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BHR is not responsible for accommodating dietary needs, allergies, restrictions, or preferences. Guests are responsible for managing their own dietary requirements and bringing any necessary specialty items.

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By attending, guests acknowledge that food is prepared in shared spaces where common allergens may be present. BFC and the host are not liable for any food-related reactions or dietary concerns.

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Third-Party Vendors

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• BHR is not responsible for services provided by third parties
  (transportation, excursions, restaurants, etc.)

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Lost or Left Items

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• BH is not responsible for items left behind

• Shipping (if offered) is at guest expense

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Health & Medical

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• Guests are responsible for their own health and medical needs

• BHR is not responsible for medical care or emergencies

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Emergency Contact

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• Guests may be asked to provide an emergency contact

 

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Additional Legal Terms & Protections

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​Chargebacks & Payment Disputes

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By booking, Attendees agree not to initiate chargebacks or payment disputes with their bank or payment provider.

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• Any concerns or disputes must be addressed directly with Bookish Haven Retreats LLC

• Initiating a chargeback after agreeing to these terms may result in 

• Forfeiture of funds, loss of eligibility for future BH events and additional action as permitted by law

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Liability Waiver Acknowledgement

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By completing a booking, Attendees acknowledge and agree that participation in the retreat is voluntary and at their own risk.

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• Booking serves as acceptance of all terms and a release of liability for Bookish Haven Retreats and the hosts

• Attendees agree to hold harmless BH and its representatives from any claims arising before, during, or after the retreat

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Group Dynamics

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This retreat is a shared group experience.

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• BH is not responsible for interpersonal conflicts between guests

• Attendees agree to communicate respectfully and resolve any concerns in a considerate manner

 

Roommate & Accommodation Expectations

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• Roommate preferences are not guaranteed but BHR will do our best to try and accomodate upon request

• Guests acknowledge and accept shared accommodations as part of the retreat experience

 

Reservations & Availability

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• Spots are not held without payment

• Reservations are secured only once the required deposit or payment is received

• All bookings are first come, first served

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Itinerary Flexibility

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• Retreat activities, schedule, and inclusions may be adjusted as needed

• Changes may occur without prior notice due to availability, weather, or unforeseen circumstances

• BHR will make reasonable efforts to maintain the overall retreat experience and value

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Media Release

By attending, guests grant Bookish Haven Retreats LLC permission to capture and use photos, videos, and content taken during the retreat for marketing, social media, and promotional purposes.

Guests who do not wish to be photographed must notify the host in writing prior to the retreat.

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By booking a Bookish Haven Retreat, you confirm that you:

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Have read and understood all policies and terms

Agree to all conditions outlined

Accept full responsibility for your participation

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For any questions or concerns please call or text BHR 680-210-1871